We always aim to provide our customers with a superior service that you can trust. As part of this commitment we always recommend that you obtain three separate quotes when investigating a problem in your home. Here’s why:
Obtaining 3 quotes ensures you receive an honest and reliable quote
There are HUNDREDS of companies out there that can fix your plumbing, hot water, gas fittings and electrical issues. Shopping around will ensure you can benchmark how much a service will cost, whilst meeting the experts that you will be trusting to fix your problem.
Hello Plumbing is upfront and honest about our pricing from the offset. As every job is different, we may provide an initial cost to delve into your plumbing problem further. If your plumbing service is appearing more complicated than what can be seen on the surface this extra time allows us to inspect the job further. This will be explained to you prior to going ahead so that your quote is honest from the start rather than based on an hourly rate.
Smaller companies may provide hourly rates that can either rack up as they delve into your issue, whilst larger companies with teams of experts have fixed pricing as they are sure with how long a problem may take to fix. Larger companies, like Hello Plumbing, also have multiple trucks on the road. This makes it almost impossible to calculate a per hour price. We do not claim to be the cheapest plumbers but instead pride ourselves on providing the best plumbing service that we can provide.
Requesting 3 quotes ensures you have clarity with the issue at hand
Like any service we’re often given differing advice that can leave you confused! Seeking out three quotes for your household issue will provide clarity and understanding of the task at hand.
Most professional companies will offer trusted advice before and after they complete your service. Hello Plumbing will always follow up with you to make sure you’re happy with the work carried out.
Don’t just compare the prices
We’re always quick to judge a quote based on the price, however you shouldn’t compare your three quotes based simply on this!
Ask yourself the following questions:
- Have you also checked the company’s online reviews?
- Do they have any special awards or recognition demonstrating their quality of service?
- What is their follow up procedure once they have carried out your service?